Privacy notice

Who we are

Rentalsafe (getrentalsafe.com) is built and operated by CoreSpaces L.L.C-FZ, Meydan Free Zone, Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates (trade licence 2535772.01). For privacy questions or requests, email contact@getrentalsafe.com.

Two parts of Rentalsafe

• The free listing check: anyone, anywhere can paste a listing, message or payment request and see warning signs. No account. Nothing you paste is stored.
• The operator workspace at getrentalsafe.com/app: accounts for landlords, owners and property teams to manage portfolio, leases, tickets and notices. This part stores data, as described below.

The free check: what happens to your text

• The text you paste and any optional details (area, rent, usual range) are sent to our server over an encrypted connection.
• We first remove phone numbers, the local part of email addresses, IBANs, ID, passport and card numbers.
• Our rules check the text in memory and return the result to your browser.
• The text is then discarded. We don't store it, log it, share it or use it to train any model.
• To prevent abuse, we keep a count of checks per network address in server memory for up to one hour. It's not written to disk.

The operator workspace: what we store

When you create or use an operator account, we store:

• Account details: your name, email address, sign-in identifiers, workspace, team members and their roles.
• Portfolio data you enter: buildings, units, owners, leases (including tenant names and contact details, rent, deposits and payment records), tickets, notices, uploaded files and verify-me pages.
• An audit trail of changes (which fields changed and when, not the values).

We don't accept card numbers, bank account numbers or (for US workspaces) Social Security numbers, and for UAE workspaces we keep only the last 4 digits of an Emirates ID.

If you are a tenant or owner whose details an operator entered, the operator decides why that data is held; contact them first. You can also write to us and we'll help.

Signing in and cookies

Operators sign in with Google, with email and password, or with a one-time email link. Sign-in is handled by our database and authentication provider, Supabase.

The workspace uses strictly necessary session cookies, limited to /app, to keep you signed in (up to 30 days unless you sign out). The free check sets no cookies. We don't use advertising or analytics cookies; if that ever changes for non-essential purposes, we'll ask first.

What we never do

• Rate, score or vet tenants or applicants, or let anyone search for a person by name, phone, email or ID.
• Ask for card, wallet or bank details, passwords for other services, or one-time codes inside the product.
• Sell or share data for advertising, or use analytics trackers or ad pixels.

Who processes data for us

• Vercel — hosting and content delivery for the website and the free check.
• Supabase — database, file storage and sign-in for the operator workspace, hosted in the EU (Frankfurt, Germany).
• Our email provider — sends sign-in and account emails from contact@getrentalsafe.com.
• Google — only if you choose “Sign in with Google”.

Our hosting providers may keep standard technical logs (such as IP address and time of request) for security.

Where data is stored and transfers

The free check stores nothing. Operator workspace data is stored in the EU (Frankfurt, Germany), which means it is transferred outside the UAE. This transfer is documented as the UAE Personal Data Protection Law requires (Articles 22–23).

Legal basis

We process your text to provide the check you request. We process operator workspace data to provide the service you signed up for under our terms, and to keep it secure. Operators are responsible for having a lawful basis for the tenant and owner data they enter. We build to the UAE Personal Data Protection Law (Federal Decree-Law 45/2021) and, for visitors from the EU/UK, the GDPR and UK GDPR.

How long we keep data

Pasted text: not kept. Operator workspace data: for as long as the account is active, then deleted or anonymised within a reasonable period after closure, unless the law requires us to keep it longer. You can export your workspace data from /app at any time.

Your rights

You can ask to access, correct, export or delete personal data we hold, object to or restrict processing, and complain to the relevant data-protection authority. Email contact@getrentalsafe.com. Because the free check stores nothing, there's normally nothing to access for it.

Children

Rentalsafe is meant for adults renting or managing property.

Changes

We'll update this notice and the date below when anything changes, and tell operators by email about material changes.