Terms and acceptable use

Who we are

Rentalsafe (getrentalsafe.com) is provided by CoreSpaces L.L.C-FZ, Meydan Free Zone, Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates (trade licence 2535772.01). Contact: contact@getrentalsafe.com.

The service

• The free listing check: a free tool, available worldwide, that looks for common warning signs in rental listings, messages and payment requests, and links you to public services where you can verify details yourself.
• The operator workspace at /app: accounts for landlords, owners and property teams to keep portfolio, leases, rent records, tickets and notices in one place.

Information only

Check results are automated information, not advice and not a guarantee. A result with few warning signs does not mean a listing is genuine; a result with many does not prove it is a scam. Notice drafts and reminders in the workspace are templates, not legal advice. You remain responsible for your decisions, notices and payments.

Operator accounts

• Keep your sign-in details to yourself and tell us at once if you think your account has been misused. You're responsible for what happens under your account and for the team members you invite.
• Only enter data you are entitled to hold. You are responsible for having a lawful basis for the tenant and owner data you enter, and for telling them how you use it.
• You keep ownership of your workspace data. You give us permission to host and process it only to run the service for you. You can export it from /app at any time.
• Rentalsafe does not take, hold or move rent or deposits, and never asks for card or wallet details in the product.

Acceptable use

You agree not to:

• Use Rentalsafe to rate, score or vet a person, or to decide whether to rent to an applicant. Rentalsafe checks listings and messages, and helps you manage leases — it does not assess people.
• Record credit, criminal, eviction or similar history about tenants, or US Social Security numbers, card or bank account numbers in the workspace.
• Present results as an accusation against a named person or company, or publish them to shame anyone.
• Paste or upload other people's personal data beyond what you need for the check or the lease you manage.
• Scrape, overload or automate requests, bypass rate limits, or probe the service for security weaknesses without permission.
• Use the service for anything unlawful, or to create or test scams.

Our content

The site, rules, software and copy belong to us. Links to government websites are provided for your convenience; those sites have their own terms and we're not responsible for them.

No warranty

The service is provided “as is” and may be unavailable, incomplete or wrong. To the extent the law allows, we exclude all warranties.

Liability

To the extent the law allows, we're not liable for any indirect or consequential loss, or for any loss arising from your use of, or reliance on, the service — including payments you make to third parties and notices you send.

Suspension and closing an account

We may limit or suspend access to protect the service or other users, or if these terms are broken. You can close your operator account at any time by emailing us; export your data first.

Changes

We may change these terms or the service. We'll update the date below when terms change and tell operators by email about material changes.

Governing law and disputes

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai. The courts of Dubai have jurisdiction over any dispute, unless the law where you live gives you the right to bring a claim there.